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Co-design: how to involve people in designing and improving the digital parts of your services

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Ways to do research and design activities with the people you support or any other stakeholder. Includes resources for user research, ideation, co-design workshops and other activities.
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Using trauma informed principles in content design

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How to write on your website or for your digital service in a way that minimises the chance of causing stress, anxiety, and trauma to your users. By Content Design London.
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Trauma informed design principles: how to apply them in your work

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Re-cap on what trauma-informed design is. Learn tips on how its principles can be applied. Access resources to learn more.
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Trauma-informed design: an introduction for non-profits

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Learn about trauma-informed design and how it applies to your service delivery. Read Chayn’s principles. Choose from 7 resources to continue your learning.